1. The start of a 3-part series on GMail from Adam Engst. He was a long-time Eudora user, so it’s interesting to see how his workflow changed when he moved to such a different program.

    Also, as a journalist I’m sure he gets tons more email than average people, and he can’t afford to just ignore it.

     
  2. Let’s talk some more email philosophy. An email client should help you quickly get through new emails, on your schedule, and turn them into whatever you need them to be once you’ve read them. Then it should shut up until you call it again.

    Again, I’ll point at Merlin Mann as my original inspiration, and if you want to hear more about the reasons behind this line of thought, go listen to his recent podcast appearances.

    Further - I’m against unread counts, against new-mail sounds, against pop-up notification of new mail. I can’t think of a job you could have where there’s a good reason you should be interrupted by an email client for every new message. Sure, some things are important and ought to interrupt you - but there are a host of better technologies for urgent communication - IM, SMS, Phone calls, etc.

    I’m for search, against filing. If you’re shuffling email into folders, part of what you’re doing is building an index. Computers know how to index text, and they can do it faster and more completely than you can, so stop wasting your time - especially if you’re just filing it according to data that’s already in the message, like sender or date. If your filing system is adding some information to each message, then a client should just let you add that info quickly and then index it for you. Not enough clients do this well.

    Finally, like many people, I work at a big company that runs its own email infrastructure and won’t be giving control to Google any time soon. This means that while GMail is an interesting case study and a useful option for personal email, I need to use another client for most of my email. That’s why mikechecksmail is about desktop mail clients. I use a Mac, and so it’s about Mac desktop mail clients. That said, I won’t ignore other systems - good ideas are good ideas.

     
  3. Why mikechecksmail

    I think that email clients are important, and worth a little criticism. We all use email, and lots of us complain about it - especially professionals. It’s such a critical tool for our jobs, and it’s frustrating when it doesn’t work as well as we’d like, or when it distracts too much when we have better things to do.

    What’s my philosophy on email? If you want the original inspiration in long form, check out what Merlin Mann has been saying for years now, at Inbox Zero. The short version, which might look funny on a site where I plan to talk about email clients, is that most of what people don’t like about email isn’t the email software’s fault. If email is a huge problem for your work, you probably can’t solve it with a better client. I can’t agree more.

    However, that’s no reason not to insist on continued improvements in the one tool every single knowledge worker uses, and that’s what this site is about.